Fully integrated omnichannel solution, networked touchpoints, seamless customer journey, decoupling of e-commerce from existing IT, fast time-to-market
Manage 1,500+ points of sale centrally, generate sales reports, automatic replenishment, planning of purchasing limits, files for generating invoices
Reduction of the picking time, shortening of the delivery time, minimized error rate, near-time customer communication
Like your right hand
With ROQQIO merchandise management, you benefit from a thinking system. Whether it's a question of rearrangements, price changes or repeat orders: the goods control makes suggestions. And when planning new purchases, you can stay within the limit much more easily with the help of comparison periods. Plus: With the dashboard of our integrated business intelligence tool ROQQIO BI, you always have an overview of all company data and receive analyzes in real time.
The ROQQIO merchandise management supports your work with event management. The system recognizes unplanned situations and notifies you of them. This way you keep your head free — for the important things.
Use real time
With ROQQIO merchandise management, you can manage millions of items and track where they are going. Also connect the web shop. You can also use the real-time connection for other systems that you want to link to ROQQIO Retail.
Benefits of merchandise management
- Ready for Omnichannel: Connect web shops via a universal web shopinterface
- Fast: Use the electronic data exchange EDI and save additional time
- Available: Relocate to fast-moving branches with goods control
- Present: Current data is available to you in the dashboard, both stationary and mobile, including informative graphics
Clear and intuitive
Can be operated with clear symbols and with just a few clicks: The ROQQIO POS software optimizes and accelerates POS processes and makes employees and customers happy. Central management automatically synchronizes all changes in the system. You can use live monitoring to check whether the innovations have really arrived in all branches. To manage your employees and protect the system, there is a custom permissions system.
Your customers in focus
The ROQQIO POS software also tells you who your customer is and what he has already bought in other branches. The course is set for omnichannel, because the software provides real-time data - important for connecting a web shop. Other features include managing gift cards, vouchers, couponing, and loyalty systems. Perfect for customer loyalty!
Another plus of the ROQQIO POS is the variety of connected payment service providers.
Legally compliant and certified
The ROQQIO POS software is certified by the Institute of Public Auditors (IDW). In addition, our cash register software conforms to the cash register security regulation and can connect the technical security device (TSE).
Benefits of the POS software
- Cross-industry: Use everywhere in retail (non-food), whether in one or hundreds of branches
- International: Expand worldwide with different languages, currencies and fiscalizations
- Customer-centric: Retain customers with gift cards, vouchers, couponing and loyalty systems
Goods receipt and inventories made easy
With the ROQQIO instore app, your sales staff can immediately enter the delivery note number, select suppliers and enter barcodes and quantities. Inventories are also made easier because your employees can capture location barcodes with a smartphone camera or an additional scanner module. The ROQQIO Instore App supports other business processes, including customer registration, stock transfers and orders as well as price changes.
Flexible advice and mobile checkout
Happy customers who save going to the checkout and waiting in line: With the ROQQIO instore app, the sales employee calls the checkout module on his after successful customer consultation tablet up. As with online purchases, the customer places the selected items in the shopping cart and pays without cash.
Points with Click & Reserve
With the Click & Reserve option, you enable your customers to reserve items online in the store and then buy them on the spot, by viewing or trying them on. The availability of goods is secured for your customers.
Benefits of the App
- Multifunctional: Advising, cashing in, navigating branch processes
- Customer-friendly: Avoid queues at the POS
- Compatible: Runs on iOS, Android and Windows
- Secure: GDPR compliant
Customer-centric shopping experience
Today's customers are networked and move flexibly in the shopping world. It does not differentiate between devices and channels, but instead demands a smooth, fast and personalized shopping experience – in stationary stores, in online shops, via apps, marketplaces or social media. Retailers can therefore only achieve lasting customer satisfaction if they offer cross-channel sales and service processes. And the ROQQIO Commerce Cloud supports this.
Unified Commerce Platform
The SaaS solution acts as a control center and connects the agile world of digital commerce with the existing IT, e.g. with the ERP, payment service providers and internal logistics. The Commerce Cloud automates all relevant processes, facilitates the connection of additional sales channels and achieves a short time-to-market! With the ROQQIO Commerce Cloud, you align your technical infrastructure with omnichannel processes and receive the technical basis to make customer wishes come true.
It's the software
Maintaining articles, keeping inventories up to date, managing orders: thanks to its modular structure, the ROQQIO Commerce Cloud adapts precisely to existing systems and can react to individual requirements. This also increases your entrepreneurial flexibility. You can access different tools according to your needs.
Benefits of our E-Commerce Solution
- Backend integration: flexibly connect shop systems and marketplaces and provide them with suitably prepared item data and prices
- Fast implementation: Many e-commerce processes are predefined in the ROQQIO Commerce Cloud
- Cross-channel: Harmonization of all information and data for existing system landscapes
Connection of international warehouses and various sales channels
Real-time data on all touchpoints.